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Inquiries During New Year Holiday Season

We will temporarily suspend inquiry mail service during the following period.

Inquiry Suspension Period
Wednesday, December 28th, 2022 – Wednesday, January 4th, 2023

Please note that the last day of the year for e-mail inquiries will be Tuesday, December 27th, at 9:00 a.m.
Inquiries received after that time will be answered on or after Thursday, January 5th.

Announcement of the Twitter Exclusive “Send your GXE Campaign”

We are pleased to announce the Twitter exclusive “Send your GXE Campaign”, during which participants have the opportunity to win GENESIS, XENO, and other prizes by simply sending 1,000 GXE to the designated address.

◆Duration
Until 10:00 a.m. UTC on Monday, December 26, 2022

More details on the campaign:
/////リンクを貼る///////

◆How to Participate

Please send 1,000 GXE to the address below: 0x210987C32d7566F74Af06D29C6Fdda22FE156899

Multiple submissions are permitted. If you choose to submit multiple entries, please ensure that each submission is exactly 1,000 GXE. The winning NFTs and Lucky Tickets will be rewarded to the wallet address used for the submission. If you have already registered on the “My Page”, we highly recommend using the wallet address associated with your account for submission.

Notes:
Submissions made using a CEX such as MEXC will not be eligible for the drawing, and NFTs and Lucky Tickets will not be rewarded.

Funds sent other than the exact amount, 1,000 GXE, or sent after the deadline are non refundable.

◆Winning Probability
Please check the image.

◆Results of the Drawing

NFT (GENESIS, XENO): Expected to be reflected on the My Page around December 27
Lucky Ticket: Expected to be reflected on the LUCKY BAG SALE page around December 27

Notes:
*The design of the NFT may differ from the actual one during development
*The announcement of the winners and distribution may be delayed depending on the operation status of the blockchain and the status of the tally
*The NFT mint (state in which the NFT can be moved to the wallet) is scheduled between the marketplace release and the game launch
*In future GXE transfer and raffle drawing campaigns held on Twitter, the amount transferred and the probability will change randomly each time
*This service is subject to the terms of use, disclaimer, and privacy policy.

The announcement of The New Year Holiday Season Sale

“GENESIS FESTIVAL -LUCKY BAG SALE-” will be held from Tuesday, December 27th, 2022.
For details, please check:セールページのリンク

◆Sale Period
LUCKY BAG SALE: Tuesday, December 27th, 2022 at 10 am – Tuesday, January 10th, 10 am
Drawing: Tuesday, December 27th, 2022 at 10 am – Thursday, January 12th, 10 am

◆LUCKY BAG SALE
In this sale, six class characters will rotate daily during the sale period, so you can choose a class and purchase XENO or GENESIS that you want.
*You can use the “1-time free lottery ticket for the next sale,” which was airdropped at the previous sale in this sale.

In addition, to celebrate this sale, we will host a Twitter campaign to distribute the [Lucky Ticket] for free NFTs during the sale period.

◆The 5 BIG BENEFITS from the Sale
・NFT-BOX Airdrop
Airdrop NFT-BOX for every Lucky Bag you purchase. 

・NFT Art Airdrop
Airdrop the first XENO’s NFT Art for those who purchased Lucky Bag.

・GENESIS<FIRST> Airdrop
Airdrop GENESIS<FIRST> to the 1st to 6th purchasers of the total purchase amount.

・GXE Partner 3rd Period
We are now accepting applications for the 3rd period of GXE Partners.
For details, please check: https://project-xeno.com/feature/gxe-partner

・Whitelist
The purpose of this system is to provide a special offer to those who participate in the sale.
The whitelist is the list of wallet addresses that participated in the sale.


<Addresses that will Be Whitelisted>
All addresses used for bids in the 1st Auction
All addresses used for purchases at the 1st NFT Sale
All addresses used for purchases at this GENESIS FESTIVAL


◆Drawing

A “raffle” will be held for this sale at the same time as well.
You can participate in the raffle by using a [Lucky Ticket].

You can obtain a [Lucky Ticket] in the following ways:
– Participate and win promotions on Twitter, Discord, etc.
– Distribution to GXE partners as a special offer
– Distribution to the 1st NFT Auction participants (whitelist)
– Distribution to the  “NFT Sale 1st – HIKARU Collaboration NFT Sale -” participants (whitelist)

*However, please note that the “free raffle tickets” and “super rare raffle tickets” distributed in the previous sale will not be usable in this sale.

The sale details may change.
Please check PROJECT XENO’s official website, Twitter, and Discord for further details.

About the Duplicated NFT-BOX Distribution

We apologize for any inconvenience caused by the duplication of NFT-BOX distributions that were made to the whitelist on December 23, 2022 (Friday). 

Upon discovering the issue, we promptly took action to delete the duplicated NFT-BOX. 

Please note that only one distribution will be made per address.


We deeply apologize for any confusion or inconvenience this may have caused.

The Announcement of Applications for The Third Period GXE Partners

During the Hikaru Collaboration NFT Sale, We are pleased to announce our third period recruitment of GXE partners who make PROJECT XENO more entertaining with us.

<Current GXE Partner Special Offers>

– Monthly NFT airdrops until the game launch
*NFT airdrops for third period partners will be available for random NFTs from February 2023 onward.

– 50% off on specific box sales.
*There is a count limit on the number of times a box sale.

– Participation rights when the game is released in a closed environment prior to game launch

We are also planning to add more offers in the future.

*New GXE partner offers may be added or changed based on future development.
*Please note that NFT designs are under development and may differ in reality. 

<Requirements for Joining The Third Period of The GXE Partners>

(1) Purchase one of the Lucky Bags at the GENESIS FESTIVAL
(2) Must have 5,000 GXE in the same wallet as the wallet connected in (1) between 3:00 p.m. January 30th, 2023 UTC, and 3:00 p.m. January 31st, 2023 UTC.

If you meet the above requirements, you will be certified as a GXE Partner for the next month.
*As long as meeting the requirements, GXE Partner special offers will accrue until the game launch.
*For those who are already a GXE Partner, they will be certified for the following month as well with only the condition (2).
*The January 2023 rewards will be distributed on January 5th to those who became partners in the first and second periods.
*Please note that the use of Lucky Tickets or free tickets only does not fulfill condition (1) of the subscription.

For more information, please also visit below.
■GXE Partner Page: https://project-xeno.com/feature/gxe-partner


Please check PROJECT XENO official website, Twitter and Discord for further details.

New Year Holiday Season Sale

“GENESIS FESTIVAL -LUCKY BAG SALE-” will be held from Tuesday, December 27th, 2022.

◆Sale Period
LUCKY BAG SALE: Tuesday, December 27th, 2022 at 10 am – Tuesday, January 10th, 10 am
Drawing: Tuesday, December 27th, 2022 at 10 am – Thursday, January 12th, 10 am

◆LUCKY BAG SALE
In this sale, six class characters will rotate daily during the sale period, so you can choose a class and purchase XENO or GENESIS that you want.
*You can use the “1-time free lottery ticket for the next sale,” which was airdropped at the previous sale in this sale.

In addition, to celebrate this sale, we will host a Twitter campaign to distribute the [Lucky Ticket] for free NFTs during the sale period.

◆Drawing
A “raffle” will be held for this sale at the same time as well.
You can participate in the raffle by using a [Lucky Ticket].

You can obtain a [Lucky Ticket] in the following ways:
– Participate and win promotions on Twitter, Discord, etc.
– Distribution to GXE partners as a special offer
– Distribution to the 1st NFT Auction participants (whitelist)
– Distribution to the  “NFT Sale 1st – HIKARU Collaboration NFT Sale -” participants (whitelist)

*However, please note that the “free raffle tickets” and “super rare raffle tickets” distributed in the previous sale will not be usable in this sale.

The sale details may change.
Please check PROJECT XENO’s official website, Twitter, and Discord for further details.

Announcement of Main Theme Release

“Eternally,” the main theme of PROJECT XENO, is now released, and you can now listen to the music on the official website.
Tap “Theme: Eternally” in the upper right corner of the TOP page on the official website to play the main theme.

The main theme, “Eternally,” is a delicate and magnificent ballad song created by great artists and creators.
Please enjoy the song.

PROJECT XENO Main Theme “Eternally”
Lyricist: mpi, Kristen Watts
Composer: Hideki Sakamoto
Singer: rionos

【November 25th at 10:30, UTC Update】Regarding The Current Technical Issues

Regarding the current problem with the “NFT Sale 1st – HIKARU Collaboration NFT Sale -.”

As of 10:30, November 25th, 2022, UTC

(1) Delay in NFT distribution
We are experiencing significant delays in NFT distribution for some purchasers who have made purchases with virtual currency and credit cards.
Regarding the above, we have confirmed that the virtual currency transferred upon purchase has been received, and no data has been lost.
Please kindly wait a little longer for your purchased NFTs to appear on your My Page, as we will distribute them as they become available.

【Status】
The difference as of November 23rd at 19:00 UTC has already been addressed.
We are still monitoring the difference between the payment history and the distribution history, and if there is a difference, we will proceed with the distribution.
There may be a time lag before distribution, but we would appreciate it if you could wait a while for a response.

(2) The drawing results of the super rare raffle tickets
We have observed the cases where XENO is indicated in Tier 8 and Hikaru XENO in Tier 7.

The correct information is
Tier 7 is XENO
Tier 8 is Hikaru XENO

【Status】
It has already been addressed. (November 23rd at 19:10 UTC) 

(3) The problem of being able to purchase Hikaru bundles after they were sold out
Even though the first-come 33 Hikaru bundles were sold out, three purchasers were able to buy them.

【Status】
We are in the process of canceling the three purchases after the sale was closed, and we will refund them.


(4) About Purchase Failed from Metamask
We have received a report that some cannot make a purchase on Metamask from mobile.

【Status】
We are currently looking into this issue.

Following steps may solve the issue.
1. Connect your wallet using other crypto wallets such as SafePal
2. Connect Metamask from your computer

In order to do so, import your wallet and please refer from the link below for details
https://metamask.zendesk.com/hc/en-us/articles/360015489331-How-to-import-an-account

We apologize for any inconvenience and appreciate your understanding.
We will continue looking into the issues.

About Purchase Failed from Metamask

We have received a report that some cannot make a purchase on Metamask from mobile.
We are currently looking into this issue.

Following steps may solve the issue.
1. Connect your wallet using other crypto wallets such as SafePal
2. Connect Metamask from your computer

In order to do so, import your wallet and please refer from the link below for details
https://metamask.zendesk.com/hc/en-us/articles/360015489331-How-to-import-an-account

We apologize for any inconvenience and appreciate your understanding.
We will continue looking into the issues.

My Page Connection FAQ

Currently, we have been receiving the report regarding the issue of not being able to connect to My Page. Please refer to the FAQ below.

Q. How do I login to My Page?
A. Please click on the link for details on how to login to My Page.
https://project-xeno.com/news/29


Q. I cannot login to My Page and connect the wallet.
A.Try to connect your wallet selecting the BNB chain network. Changing the network procedures depends on which wallet application you are using, so please refer to the procedures related to the wallet that you are using.


Q. My wallet is connected, but my email and wallet address do not appear on My Page.
A. Please try these steps.
1. Please refresh or update your wallet.
2. If refresh or update does not work, delete the wallet cache and try the wallet connection again. 
The procedure for reloading and deleting cache varies depending on the wallet application you are using, so please refer to the procedures related to the wallet that you are using.